Privacy policy

Maccs International Privacy Policy

Maccs International b.v. (“Maccs” "we" "us" or “our”) based at Leonard Springerlaan 35, 9727 KB Groningen, The Netherlands is responsible for your personal information and we take our data protection and privacy responsibilities seriously.
This privacy policy explains how we collect, use and share personal information in relation to our website [www.maccs.com] and in the course of our business activities, including:

What personal information we collect
How we share personal information
Marketing
Transferring personal information globally
How we protect and store personal information
Cookies
Legal rights available to help manage your privacy
How you can contact us for more support

Please note that other companies in the Vista Group may collect, use and share personal information, such as Vista, Movio and Powster. These companies may have their own privacy policies, which are generally available from the relevant websites for those products and services. Find these businesses websites here.

Updates
We may amend this privacy policy from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage.  This privacy policy was last updated on 25 May 2018. Please regularly check these pages for the latest version of this notice.  If we make fundamental changes to this privacy policy, we will seek to inform you by notice on our website or email.  

Third Party Websites
You might find external links to third party websites on our website. This privacy policy does not apply to your use of a third-party site.

WHAT PERSONAL INFORMATION WE COLLECT


When we collect information
We collect information about you if you register with or use our website or services, work with us as a business partner, register or attend an event organised or hosted by us, apply for a job with us, subscribe to our newsletter or other forms of marketing communications, respond to a survey or fill out a form created or sent by us, or if you otherwise contact us (together, “Services”).
We may also collect personal information from third parties, such as your employer, public databases or social media networks.

Personal information we collect from you and use if you use our website or Services

We will use the personal information we collect to operate, maintain and provide to you the features and functionality of the Services, to communicate with you, to monitor and improve the Services and business, and to help us develop new products and services.

Legal basis for using your personal information
We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this (namely, that the processing is necessary for our legitimate interests and/or for compliance with a legal obligation to which we are subject). This is because:

If you would like to find out more about the legal basis for which we process personal information, please contact us.

HOW WE SHARE PERSONAL INFORMATION
We share your personal information in the manner and for the purposes described below:

If, in the future, we sell or transfer some of or all of our business or assets to a third party, we may disclose information to a potential or actual third-party purchaser of our business or assets.

DIRECT MARKETING
How we use personal information to keep you up to date with our products and services
We may use personal information to let you know about our products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.  

How you can manage your marketing preferences
To protect privacy rights and to ensure you have control over how we manage marketing with you:

We recommend you routinely review the privacy policies and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.

When and how we undertake profiling and analytics
We use performance cookies like Google Analytics to recognise and count the number of visitors/users of our website and to see how such visitors/users move around our website when they are using it.
For more information about how we use profiling and analytics, please visit our Cookie Policy.

TRANSFERRING PERSONAL INFORMATION GLOBALLY
We operate on a global basis. Accordingly, your personal information may be transferred and stored in countries outside the EU, including New Zealand and the United States of America, that are subject to different standards of data protection.
We will take appropriate steps ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:

You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when this is transferred as mentioned above.

HOW WE PROTECT AND STORE YOUR INFORMATION
Security
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.
Measures we take include:

As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User IDs and passwords, please take appropriate measures to protect this information.


Storing your personal information
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy policy. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner within 20 business days. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

COOKIES
A cookie is a small text file containing small amounts of information which is downloaded to / stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website.
Cookies may collect personal information about you. Cookies help us remember information about your visit to our website, like your country, language and other settings. Cookies allow us to understand who has seen which webpages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. They can also help us to operate our website more efficiently and make your next visit easier. Cookies can allow us to do various other things, as explained further in our Cookie Policy which you can access by clicking on the link below.  
For more information about the types of cookies we use, how they work and information about how to manage your cookie settings, please visit our Cookie Policy.

LEGAL RIGHTS AVAILABLE TO HELP MANAGE YOUR PRIVACY
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking and where your personal information originates from, you have certain rights in relation to your personal information. If you are resident in the European Economic Area, under European law you have the following rights in respect of your personal information:

If you wish to access any of the above rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.


You can exercise your rights by contacting us at privacy@maccs.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.  


We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Residents in other jurisdictions may also have similar rights to the above. Please contact us at privacy@maccs.com if you would like to exercise one of these rights, and we will comply with any request to the extent required under applicable law. 

Right to access personal information
You have a right to request that we provide you with a copy of your personal information that we hold, and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.

Right to rectify or erase personal information
You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it.
You can also request that we erase your personal information in limited circumstances where:

We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:

Right to restrict the processing of your personal information
You can ask us to restrict your personal information, but only where:

We can continue to use your personal information following a request for restriction, where:

Right to transfer your personal information
You can ask us to provide your personal information to you in a structured, commonly used, machinereadable format, or you can ask to have it transferred directly to another data controller, but in each case only where:

Right to object to the processing of your personal information
You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

Right to object to how we use your personal information for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes.

You can request that we do not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.

Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the European Union.
We may redact data transfer agreements to protect commercial terms.

Right to lodge a complaint with your local supervisory authority
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.

CONTACT US
The primary point of contact for all issues arising from this privacy policy is our privacy team (“Maccs Privacy”). Maccs Privacy can be contacted electronically by emailing privacy@maccs.com or by post to Maccs Privacy c/o [Maccs International b.v.], Leonard Springerlaan 35, 9727 KB Groningen, The Netherlands.

If you have any questions, concerns or complaints regarding our compliance with this privacy policy, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact Maccs Privacy. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws.

To contact your data protection supervisory authority
You have a right to lodge a complaint with your local data protection supervisory authority (i.e. your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.

Issue date of Privacy Policy: 25 May 2018.

Maccs International Terms and Conditions

MACCS WEBSITE TERMS & CONDITIONS

In these terms & conditions (“Terms”), the expressions “we”, “us”, “our” and “Maccs” are a reference to Maccs International B.V. (company number 27153388), a company incorporated in the Netherlands, as well as its subsidiaries, agents and assigns. Maccs can be contacted c/o Vista Group, Shed 12, City Works Depot, 90 Wellesley Street West, Auckland 1010, New Zealand.

Please read these Terms carefully because by using this website, you signify your agreement to and acceptance of these Terms.  We reserve the right to amend these Terms from time to time. Amendments will be effective immediately upon being uploaded to this website. Your continued use of the website will represent an agreement by you to be bound by the Terms as amended. If you do not agree to these Terms, please do not use the website.

These Terms, together with our Privacy Policy and any notices posted to this website, all of which are incorporated herein by this reference, contain the entire agreement between you and us regarding your use of this website. If Maccs provides you, as a customer, with its software or services, your rights and obligations with respect to those services will be subject to the terms of a separate license or subscription agreement as agreed between you and Maccs.

Conditions of Use

All information provided by us pursuant to these Terms is provided in good faith. We do not make any representations or warranties that the information we provide is reliable, accurate, adequate or complete or that your access to that information will be uninterrupted, timely or secure, nor do we undertake to keep this website updated. We do not accept liability for any loss resulting from any action taken or reliance by you on any information or material posted by us on this website.

You should make your own inquiries and seek independent advice from relevant industry professionals before acting or relying on any information or material, which is made available to you.

Your Obligations

By using this website, you:

warrant that you are at least 18 years of age and possess the legal authority to create a binding legal obligation;

must ensure that your access to this website is not illegal or prohibited by laws that apply to you;

agree you will use our website in compliance with all applicable laws and will not use this website, for any purpose that is unlawful or prohibited by these Terms;

must take your own precautions to ensure that the process which you use to access this website, does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage your own computer system. For the avoidance of doubt, we do not accept responsibility for any interference or damage to your own computer system, which arises in connection with your use of this website or any linked website; and

must ensure that any access information we provide to you (for example, user logins) are kept secure and not provided to any third party.

User Accounts

You may be able to create a user account on this website by navigating to the relevant page and inputting the requisite details (which will include an email and password). Any information you provide to us in creating this user account will be treated in accordance with our Privacy Policy. In signing up for any user account, you agree that the information you have provided is true and correct, and that you are authorized to provide such information. Maccs does not accept liability for any loss or damage arising from the creation of, or your use of, the account, unless otherwise stipulated in a separate set of terms of service agreed between you and Maccs (if any).

Intellectual Property

All of the material on this website, including the content, text, images, software, videos, graphics, trademarks, layout, look-and-feel and any other information is subject to copyright and other proprietary rights belonging to Maccs or our licensors. We do not grant you any licence or right to access, copy or otherwise use the material on our website. You agree not to, in any way, adapt, copy, reproduce, republish, upload, post, transmit, distribute, store (including in electronic form), create derivative works from, commercialise or modify the material in whole or in part, without our express prior written consent.

You may not:

use data mining, robots, screen scraping, or similar data gathering and extraction tools on this site, except with our express prior written consent;

frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Maccs without express prior written consent;

disrupt or interfere with the website, servers, software, hardware or other equipment connected to the website; or

use any meta tags or any other "hidden text" utilizing Maccs’ name or trademarks without the express prior written consent of Maccs. Any unauthorised use terminates any permission or license previously granted to you by Maccs.

You indemnify, defend and hold Maccs harmless against all costs, losses, expenses (including, without limitation, reasonable attorney’s fees and costs of defense and appeal), claims, liabilities or damages which Maccs may incur through any third party claim arising out of or in connection with:

(a) your breach of these Terms or any applicable laws; or

(b) your disruption or interference with the website, servers, software, hardware or other equipment connected to the website.

The Maccs logo and other marks indicated in this website are trade marks of Maccs in New Zealand, the Netherlandss and/or other countries. Other Maccs graphics, logos, page headers, button icons, scripts, and service names are trade marks or trade dress of Maccs.  Maccs trade marks and trade dress may not be used in connection with any product or service that is not Maccs', in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Maccs. All other trade marks not owned by Maccs that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Maccs.

Linked Websites

This website may contain links to other websites (Linked Websites). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with Linked Websites.

Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to or contained on those Linked Websites, unless and to the extent stipulated to the contrary.

Limitation of Liability

We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any Linked Website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.

All information, content, materials, products (including software) and other services included on or otherwise made available to you through this website are provided by Maccs on an "as is" and "as available" basis. Maccs makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, products (including software) or other services included on or otherwise made available to you through this website (including without limitation any Linked Website). You expressly agree that your use of this website and any Linked Website is at your sole risk.

To the greatest extent permitted by law, any condition or warranty that would otherwise be implied into these Terms is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will, to the greatest extent permitted by law, be limited for a breach of that condition or warranty to one or more of the following: (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again.

Other than with respect to advertisements directly from any Vista group companies (if any)¸ responsibility for the content of advertisements (if any) appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements (if any) does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.

Privacy Policy

Your privacy is important to us and we will handle your personal information in accordance with the terms and conditions set out in our Privacy Policy which is posted on this website here.

Termination

Access to this website may be terminated at any time by us without notice. These Terms will nevertheless survive any such termination.

Severability

If any part of these Terms is held unenforceable by a court of competent jurisdiction, the remaining parts of these Terms will remain in full force and effect.

Governing Law

These Terms are governed by the laws of New Zealand and you accept the exclusive jurisdiction of the New Zealand Courts.